This content and service to the Salesforce community are essential to us here at CapStorm. However, when it comes to helping maximize your data, we feel a sense of duty to help others solve some of the most common and complex challenges related to their Salesforce data. Join us on LinkedIn, Youtube, Twitter, or CapStorm.com!
Episode 4 of Data Unleashed tells the story of one of our global customers and how our Salesforce solutions impact the fight to cure cancer. Within this process, the three teams – business continuity, DevOps, and clinical trial analytics – work together with sensitive data. Moreover, they can do this without any worries of data leaks across their departments due to CapStorm allowing specific data metrics to be obfuscated depending on the need for access.
When these teams are able to complete their required tasks in a compliant manner, and without stepping on each other’s toes, the real-world results mean bringing everyone closer to finding a cure for devastating illnesses.
Tune in each Tuesday for more episodes of Data Unleashed, and discover all the tips and tricks to help you get more value from your investment in Salesforce. If you are looking for a fast, easy, and highly-secure way to protect your Salesforce data & metadata, we would love to hear from you! Reach out to an SFDC data expert or send us a message on LinkedIn!
Video Transcription
My name is Drew Niermann, and you’re watching Data Unleashed – the video blog series dedicated to helping you get more out of your investment in Salesforce.
So I mentioned in a previous episode that I look after go-to-market at a company called CapStorm, and there’s a Salesforce customer that’s a top 10 global pharmaceutical organization that I get to interact with on almost a weekly, sometimes daily basis. And we’re really proud to get to interact with this customer and share sort of an anonymized version of the story.
Because in a very real way, Salesforce, and this customer, the company I work for CapStorm, are locking arms in the fight to literally cure cancer. We’re really proud of that.
So I’m going to tell you a little bit about the story. There are three core teams involved in this process; there’s the business continuity team, who needs to handle backups and point-in-time recovery operations for the Salesforce orgs. Now check this out, there are over 90 unique production Salesforce instances in this environment, and they’ve got to protect all of them.
The second team is the DevOps team. And so they’re responsible for getting anonymized production data out of, well data out of prod, anonymizing it, and then loading it into sandboxes in a quick automated fashion, so that all of their developers have private development environments filled with rich sets of production data.
The last team is the clinical analytics, or clinical trial analytics team. And what they do is they actually pull the results from the clinical trial data out of Salesforce sometimes to an on-prem Postgres database, or to a Redshift database, and AWS to crunch the data. And this data actually links the trials, or sorry, the results from the trial, to a real human. So it’s really sensitive data.
Now, something that we’re really excited about is that all three of these teams are able to fulfill their functions without stomping on one another. The business continuity team can do their backups and disaster recovery, without seeing sensitive data they shouldn’t see, the DevOps team can push a bunch of data or metadata in sandboxes, or deploy up through a development pipeline, eventually into production without seeing stuff that they shouldn’t see. All while the clinical trial team is able to analyze the data that only they are authorized to see.
So, if this story is impactful, or you find it interesting, please reach out to us. We’re really proud to share it and you can reach out to me on LinkedIn, it’s Drew Niermann, or you can send a note on www.capstorm.com. We’d love to hear from you.
So thank you so much for watching today. This is Drew Niermann, and you’re watching Data Unleashed. Have a great day.
